1. Overview
This Privacy Policy explains how Patternbox.com (“Patternbox,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our Site, purchase Products, or otherwise interact with us. By accessing or using the Site, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Information You Provide | Name, postal address, email address, phone number, payment details, account credentials, order notes, support requests | To process orders, provide customer support, and create your account |
| Automatically Collected | IP address, browser type, device identifiers, referring URLs, pages viewed, cookies, and analytics data | To secure, operate, and improve the Site and personalize content |
| Payment Information | Managed by our third‑party payment processors; we receive confirmation of payment status only | To complete transactions and prevent fraud |
3. How We Use Your Information
- Process and fulfill orders and provide download links for Digital Patterns;
- Communicate with you about your orders, account, or requested support;
- Send promotional messages if you opt‑in (you may unsubscribe at any time);
- Maintain and improve the Site, including analytics and research;
- Detect, prevent, and investigate security incidents and fraud;
- Comply with legal obligations and respond to lawful requests.
4. Legal Basis for Processing (GDPR & Moroccan Law 09‑08)
We process your personal data on one or more of the following bases: (i) your consent; (ii) performance of a contract; (iii) legitimate interests (e.g., security, customer support, marketing); (iv) compliance with legal obligations.
5. Cookies & Similar Technologies
We use cookies and local storage to remember preferences, analyze traffic, and deliver targeted ads. You may disable cookies in your browser, but some Site features may not function properly.
6. Sharing & Disclosure
We do not sell your data. We may share it:
- Service Providers: Hosting, payment processing, email delivery, analytics, marketing services, who are bound by confidentiality obligations;
- Legal Compliance: When required by law, subpoena, or to protect rights and safety;
- Business Transfers: In the event of a merger, acquisition, or asset sale, subject to this Policy;
- Aggregated/De‑identified Data: For analytics or marketing, which cannot reasonably identify you.
7. International Data Transfers
If your data is transferred outside Morocco, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your privacy rights.
8. Security
We implement technical and organizational measures such as encryption in transit, access controls, and regular security reviews. No system is 100 % secure; you are responsible for safeguarding your password.
9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes stated in this Policy, comply with legal obligations, or resolve disputes.
10. Your Rights
Subject to applicable law, you may:
- Request access to or a copy of your data;
- Request correction or deletion;
- Object to or restrict processing;
- Withdraw consent at any time (without affecting prior processing);
- Request data portability;
- Lodge a complaint with the Moroccan CNDP or your local authority.
Submit requests to [email protected]. We may require verification of identity.
11. Children’s Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.
12. Third‑Party Links
Our Site may contain links to external sites not operated by us. We are not responsible for their privacy practices. Review their policies before providing data.
13. Changes to This Privacy Policy
We may update this Policy periodically. If changes are material, we will notify you via the Site or email. Your continued use of the Site after the effective date constitutes acceptance.
14. Contact Us
For questions or concerns about this Privacy Policy or our data practices:
© 2025 Patternbox. All rights reserved.